In the middle of October, I started experiencing internet/computer lag. (Don't know which it is.) I started having lag in Skype calls. I still get it to this day, it's like everything stops. I can't hear the person and tehy can't hear me. Then 4-10 seconds later, it comes back. And everything is fine for a few minutes then it does it again. It's really annoying. I also play Minecraft and everything freezes, all the players stop moving, everything, the sounds stop, and then 4-10 seconds later it comes back on, and everything is fine for a bit.
Can someone help me out here? It's been going on for awhile now, we've called our internet supporter and we upped the GB of internet space we have, and it still didn't help. It does not happen to my brother at all, which makes me think it's my laptop. I have a Toshiba, Satellite C875, 64-bit Operating System, x64-based processor, Windows 8, Intel Core i3-3236M CPU, 2.20Hz 2.20GHz. I have 5.88 GB RAM usable out of 6.00 GB of RAM.
Should I contact Toshiba, or should I bring this up to my internet supporter?
If you know how to fix this please help. Thanks so much! Have a great day.
Added (1). It's also very snowy and cold here. Almost 6 inches, could that be the problem? We started getting some snow/cold weather in October.