Paypal: Did not receive what i asked for and can't get my money back?

Alright basically, i purchased a Dedicated server from DealMeHosting, a new hosting company.
It was 210$ for a month with the following
32 gb ram ddr3
240gb ssd
3.7 GHZ processor
CraftSRV (minecraft server panel) (+15$)
Premium support (+50$)

And basically, they said, delivery in 1-2 days always
I 'received' the server 5 days later after them constantly telling me it will be ready in an hour or so.
With the premium support option they said they would set the server up for minecraft for me and with craftSRV, which i paid for.
The server was not setup at all, they seemed reluctant to send me SSH/SFTP details.
When i logged into the craftSRV console, it was half setup, the server read offline, i couldn't set anything up through the craftSRV.

They blamed it on craftSRV, they said they would set it up with multicraft, same thing happened.

Basically, I don't think i received my product, i think they gave me a vps not a dedicated, and I also think they have no idea what they are doing.

So instead of just asking for a refund which i knew i wouldn't get.
I filed a dispute with paypal… And they resolved it in their favor.
I have been put out of 210$ and would like my money back.

What do i do?
Could i hire a lawyer, cause i have the funds to, its just whether it would be advisable.

Mar

Paypal found in their favour because the product was delivered even if not to "minecraft" specifications but because there was not any prior agreement or contract in place, the issue of the specifications of your server could not be disputed.

The same thing would happen in a court of law so lawyers are out of the question not to mention the costs which would easily run to more than the $210 being disputed.

Treat it as experience, use a hosting provider experienced in online gaming servers, best place to find those is the game writers/programmers whom have in house hosts for their games, they would be able to give you good advice as to who to use. Write off the $210, let that go you will get more than that back in a different way!

Guest

As a director at CraftSRV, I'm very sad to see this. I will definitely be keeping an eye on this company in future. Sorry to hear of this misfortune.

Guest