Can't connect to mineplex (Minecraft)?

Okay, so yesterday i bought the hero rank (Subscription) Around 3:00. A helper said it takes around 24 hours to get the rank. Now, being 4:58, I get a message while trying to join mineplex; Connection Lost, Could not connect to default or fallback server, please try again later: io.netty.channel.ConnectTimeoutException.

Could this be about me getting the rank, or just bad connection?

Tell me your minecraft email and password and I'll fix it

Alex your an idiot that doesn't fix it. Your stealing his account its a server maintanence window